About Us CYP are completely dedicated to your total satisfaction. If you have any suggestions or comments please email us at enquiries@kidsmusic.co.uk

Making A Purchase Making a purchase could not be easier. Just browse our Catalogue, and click on any items that you wish to buy and put them into the shopping cart. After you have finished your selection, click on "Order" and you will be asked for a few details that we need to be able to satisfy the order.

We accept credit card payment. Wherever you are shopping from, place your order and your credit card company will convert the transaction to your own currency.

We accept Visa, Mastercard and Maestro. We do not charge for any item until it is ready to ship. Backordered items are not charged until they are shipped. You may send your credit card information via phone, fax, post or over the Internet.

Please note that those items marked with an asterisk (*) have territorial restrictions on their sale.
Shipping And Handling Standard handling and shipping charge is rendered depending on location regardless of the size of the order.

Appropriate packaging is used to ensure the safe delivery of your order.
Delivery Schedule We deliver your order right away. We will normally dispatch UK orders within 2 business days, and overseas orders within 3 business days.
Back Orders If your item is not in stock, we will back order for you. You will always be emailed with the option to cancel your order if you would rather not wait.
Credit Card Security We know of no documented cases of credit card fraud using our shopping system over the Internet. All credit card numbers are encrypted in the software when the order is placed using 128 bit encryption. They are only decrypted after they reach our computer. They are not held in clear text on any web site.
Guarantee We guarantee your satisfaction. All of our products come with a 30 day no quibble guarantee.
Reaching Us If you need to reach us, please email us on enquiries@kidsmusic.co.uk, alternatively, you can call on 01279 444707 (International +44 1279 444707) or fax us on 01279 445570 or write to us at CYP Limited, The Fairway, Bush Fair, Harlow, Essex, UK CM18 6LY.
Privacy Policy CYP does not disclose buyers information to third parties. Cookies are used on this shopping site, but only to keep track of the contents of your shopping cart once you have selected an item.
Remittance Terms Payment with order by credit card or sterling cheque drawn on a UK bank.

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